Payment Policy
At Maisonouda, we strive to provide a seamless and secure shopping experience. This Payment Policy outlines the payment methods we accept, billing practices, and other important details regarding your purchase. By making a purchase on our website, you agree to the terms outlined in this policy.
1. Accepted Payment Methods
We accept the following secure payment methods:
- Visa
- MasterCard
- American Express
- JCB
- Discover
- Diners Club
- Apple Pay
All payments are processed securely through trusted payment gateways to ensure your information is protected.
2. Payment Authorization
When you place an order, your payment will be authorized and processed at the time of purchase. Your order will not be shipped until payment has been confirmed.
In the event of any issues with payment processing, we may contact you to resolve the issue before proceeding with shipment.
3. Pricing and Currency
- Currency: All transactions are processed in U.S. dollars (USD).
- Prices: Prices for products on our website are listed in U.S. dollars and are inclusive of applicable taxes (where applicable). However, shipping fees and any additional charges (if any) are not included in the product price.
- Changes to Pricing: Prices on our website may change periodically. We reserve the right to modify the price of products at any time without prior notice. However, the price at the time of order will remain the price you are charged.
4. Order Confirmation
After your payment is processed successfully, you will receive an order confirmation email. This email will include details of your order, including the products you’ve purchased, the total price, and the estimated delivery time.
If you do not receive an order confirmation email, please check your spam folder. If you still cannot find it, please contact us at contact@maisonouda.com to ensure your order was processed.
5. Payment Security
We take your security seriously. All payment transactions are encrypted and processed through a secure payment gateway. Maisonouda follows the best practices for online transactions to ensure your payment details are protected.
If you have any concerns about the security of your payment, please feel free to reach out to us at contact@maisonouda.com.
6. Sales Tax
Sales tax will be applied to your order as required by law. The applicable tax rate will be calculated based on the shipping address you provide during checkout.
7. Fraud Prevention
To ensure the safety of both our customers and our business, we may perform additional verification checks on orders. This may include verifying your payment information or reaching out to you for additional confirmation. If we suspect any fraudulent activity, we reserve the right to cancel or suspend the order until the matter is resolved.
8. Refunds
In the event of a refund, the amount will be credited to the original payment method used during purchase. Please refer to our Return & Refund Policy for more information on the process and timeframes for refunds.
9. Contact Us
If you have any questions or concerns regarding our Payment Policy or need assistance with your payment, please contact us at:
- Email: contact@maisonouda.com
- Phone: +1 800-357-7021
- Business Hours: Monday – Friday, 09:00 AM – 05:00 PM EST
- Business Days: Monday – Friday
- Address: 43 Wooster St, New York, NY 10013, United States
Thank you for choosing Maisonouda for your bedding set and blanket needs! We value your trust and are committed to providing a secure and convenient shopping experience.